Refund Policy

If you are dissatisfied with the platform within the first 14 days of a paid plan, we will refund the full amount paid — no questions asked. After 14 days, refunds are issued on a pro-rata basis for unused time if the cancellation is due to a service issue on our side.

Approved refunds are processed within 7–10 business days to the original payment method. You will receive an email confirmation once the refund is initiated.

Custom development work, white-label setup fees, and third-party services (such as SMS or WhatsApp credits) are non-refundable once delivered.

Email info@skoracares.com with your account email and reason for the refund request. Our team responds within 2 business days.