Privacy Policy
Last updated: 1 August 2026
1. Information we collect
SkoraCares collects information you provide directly — such as your name, email address, phone number, clinic details, and patient records you upload — as well as technical data such as device and usage information when you interact with the platform.
Patient medical information is collected strictly for the purpose of providing the services you request and is never sold or shared for advertising.
2. How we use your information
We use collected information to:
- Operate, maintain and improve the SkoraCares platform.
- Process appointments, prescriptions, billing and support requests.
- Send service communications, updates and important notices.
- Comply with legal obligations and protect the security of the platform.
3. Data storage and security
All data is stored on secure servers with encryption in transit and at rest. Access to patient records is role-based, so only authorized staff members can view sensitive data. We retain data only as long as necessary to provide services or as required by law.
4. Sharing of information
We do not sell your personal data. Information is shared only with service providers who help operate the platform (e.g. hosting, messaging) under strict data-processing agreements, or when required by law.
5. Your rights
You may access, correct, export, or request deletion of your personal data at any time by contacting us at info@skoracares.com. We respond to all verified requests within 30 days.
6. Changes to this policy
We may update this policy from time to time. Material changes will be communicated through the platform or by email. Continued use of the services constitutes acceptance of the updated policy.